OperationsKPI / metricMetric definition cardWhat exactly does this metric mean, how is it calculated, and which decision should it support?AccessibleTacticalTemplate
StrategyKPI / metricProduct recycling rateHow should product recycling rate be measured and interpreted?Use it to answer the key performance question: “To what extent are we minimising the environmental impact of the products we produce or sell?”AccessibleStrategicFigures
People & OrganisationKPI / metricAlgorithmic canary metricWhich early warning indicators should flag unintended, unequal, or unsafe product outcomes?IntermediateOperational
OperationsKPI / metricLaunch review health metricsIs launch review timely, complete, proportionate to risk, and usable for the people participating in it?IntermediateOperational
StrategyKPI / metricFeedback prioritization scoreHow can recurring feedback be compared without pretending the score replaces judgment?AccessibleOperational
OperationsKPI / metricFeedback operations metricsDoes product feedback move from intake to acknowledgment, synthesis, decision, and closure without losing trust or learning?IntermediateOperational
MarketingKPI / metricGo-to-market launch quality scoreDid a launch reach its intended audience with a complete offer, prepared channels, and measurable response?AccessibleOperational
FinanceKPI / metricProduct profitability analyticsHow should product profitability analytics be measured and interpreted?Use the analysis when launching, changing, repricing or retiring offers and review it at least annually where the portfolio is stable. It can answer:AccessibleStrategic
OperationsKPI / metricRoadmap health metricsIs the roadmap current, appropriately stable, and reliable at the horizons where commitments have been made?IntermediateOperational
OperationsKPI / metricDocumentation health metricsIs active documentation current, and can intended users complete the documented task without additional help?IntermediateOperational
InnovationKPI / metricCustomer research evidence metricsIs the customer evidence behind active decisions current and sufficiently representative of the priority research space?IntermediateOperational
OperationsKPI / metricMeasurement system health metricsAre decision-critical metrics current and complete enough to support the decisions that depend on them?IntermediateOperational