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Johari window

How can johari window support strategic choice or positioning?

AccessibleOperationalIndividual2 min read
Contents

The Johari window is a simple tool for understanding what we do and do not know about ourselves and what others do and do not know about us.

The Johari window maps what a person knows about themselves against what other people know about them. Joseph Luft (1916–2014) and Harry Ingham (1914–1995) designed it to support self-awareness, feedback, disclosure and interpersonal learning.

When to use it

Use the window in coaching, team development and reflective practice when participants can choose what to disclose and feedback can be given safely.

Origins

Psychologists Joseph Luft (1916–2014) and Harry Ingham (1914–1995) introduced the model during group-development work in the mid-twentieth century. Its name combines parts of their first names. The framework was designed as a conversational aid, not a clinical assessment or a licence to demand personal disclosure.

What it is

The model has four areas:

Johari window
Known to selfNot known to self
Known to othersOpen/free area What I know about me that others also know about me 1Blind area What others know about me that I don’t know about myself 2
Not known to othersHidden area (façade) What I know about myself that others don’t know about me 3Unknown area What neither I nor others know about me 4
Quadrant 1 — open:
information, behaviour, knowledge and experience known both to the person and others. Clear communication and appropriate disclosure can enlarge it, but openness is not inherently better than privacy.
Quadrant 2 — blind:
patterns others observe that the person does not recognise. Specific, behaviour-based feedback can move useful information into quadrant 1.
Quadrant 3 — hidden:
information known to the person but not others. Some concealment can impede trust; much of it is legitimate privacy. Disclosure should be voluntary, purposeful and proportionate.
Quadrant 4 — unknown:
capability, response or feeling not yet recognised by anyone. Experiment, learning, coaching and new situations may reveal it.

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