StrategyProcess / methodProduct life cycleHow can product life cycle support strategic choice or positioning?Develop a long term product and portfolio strategy.
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StrategyProcess / methodProduct life cycleHow can product life cycle support strategic choice or positioning?Develop a long term product and portfolio strategy.
StrategyProcess / methodBusiness process redesign (Hammer and Champy)How can business process redesign (hammer and champy) support strategic choice or positioning?Use BPR when benchmarking reveals a serious disadvantage in cost, quality, service or speed and incremental process improvement is unlikely to close it.
OperationsProcess / methodProcess or machine downtime levelHow can process or machine downtime level improve people, teams, or organisational effectiveness?Answer the performance question: “When required, how reliably are our machines or processes available?”
StrategyProcess / methodSurvey methods of demand forecastingHow can survey methods of demand forecasting support strategic choice or positioning?Use one or more methods when informed external or frontline judgement would strengthen the The HOOF approach to demand forecasting.
StrategyProcess / methodStatistical methods of demand forecastingHow can statistical methods of demand forecasting support strategic choice or positioning?Use statistical methods when the HOOF approach would benefit from stronger evidence, particularly when estimating historical growth or testing the relationship between demand and an external driver.
InnovationProcess / methodHype cycleHow can hype cycle support strategic choice or positioning?Use a Hype Cycle to structure discussion about an emerging technology’s evidence, maturity, uncertainty and possible timing. It can inform the scale and type of learning investment, but it cannot by itself predict returns or determine when to buy.
AccountingProcess / methodThe accrual method in accountingHow can the accrual method in accounting improve people, teams, or organisational effectiveness?Use accrual accounts to understand the economic performance of a business over a reporting period.
OperationsProcess / methodOODA loopHow can ooda loop improve people, teams, or organisational effectiveness?Use it when conditions evolve faster than a fixed plan and action can generate new information. For irreversible or high stakes decisions, speed must remain subordinate to safety, rights, evidence and required review.
FinanceProcess / methodCash conversion cycle (CCC)How can cash conversion cycle (ccc) support strategic choice or positioning?Use CCC to ask: “How effectively does the operating cycle protect our cash position?”
InnovationProcess / methodProduct development lifecycleWhat sequence of strategy, definition, design, build, validation, and launch should a team follow?
OperationsProcess / methodFeedback workflow boardWhat states and transitions make feedback processing visible and accountable?
OperationsProcess / methodProcess waste levelHow can process waste level improve people, teams, or organisational effectiveness?Answer the performance question: “Where does this process consume effort without advancing a required outcome?”
OperationsProcess / methodDecision forum operating guideHow should a recurring decision forum prepare, decide, record, and follow through?MarketingProcess / methodProduct life cycleHow can product life cycle support strategic choice or positioning?Decide how to position and invest in a specific product.
OperationsProcess / methodGlossary governanceHow should specialized terms be introduced, defined, reused, and retired?
OperationsProcess / methodCreative asset approval workflowHow should creative work move from brief through production, checks, approval, release, and archive?
People & OrganisationProcess / methodLow-performance management processHow should expectations, evidence, coaching, support, decisions, and documentation progress over time?
People & OrganisationProcess / methodDownturn operating planHow should a company protect viability, communicate clearly, and identify opportunities during a downturn?
MarketingProcess / methodCustomer persona research planWhen are personas appropriate and how should they be researched, validated, sized, adopted, and maintained?
People & OrganisationProcess / methodPerformance calibration facilitation guideHow can managers align assessment standards without turning calibration into advocacy theater?
People & OrganisationProcess / methodEngagement survey segmentation guideHow can engagement data be segmented responsibly to find unequal experiences without exposing individuals?
People & OrganisationProcess / methodCross-team unblocking protocolHow should teams resolve a dependency or disagreement locally before escalating?
MarketingProcess / methodProduct naming processHow should a team prepare, diverge, validate, approve, and socialize a name?
People & OrganisationProcess / methodCrisis communications playbookHow should a company analyze, acknowledge, act, communicate, and learn during a public crisis?
OperationsProcess / methodIssue Escalation ProcessHow can issue escalation process improve people, teams, or organisational effectiveness?Establish the process before program execution and use it whenever an issue exceeds delegated authority, tolerance, resources or cross component scope.
People & OrganisationProcess / methodHypothesis-based coaching worksheetHow can a coach convert observations into a testable, supportive development hypothesis?
People & OrganisationProcess / methodReorganization change planHow should leaders design, align, communicate, and stabilize a reorganization?
People & OrganisationProcess / methodNew leader onboarding systemHow should a company transfer context, relationships, authority, and social capital to a new leader?
People & OrganisationProcess / methodInterim executive gap-filler planWhen can a trusted leader temporarily stabilize a missing function, and how will the arrangement end?
OperationsProcess / methodOrder fulfilment cycle time (OFCT)When and how should order fulfilment cycle time (ofct) be applied?Answer: “How efficiently and reliably do our end to end processes fulfil orders?”
Organisational behaviourProcess / methodNumber/rhyme methodHow can number/rhyme method support strategic choice or positioning?Use it to recall short, ordered lists for a limited period or as a retrieval aid during learning. Do not rely on it instead of an authoritative checklist in safety critical work.
Organisational behaviourProcess / methodLoci methodHow can loci method improve people, teams, or organisational effectiveness?Use it for an ordered list, presentation structure, procedural sequence or other material that benefits from deliberate recall. Do not use memory alone where safety, legal or technical work requires an authoritative checklist.