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OperationsTheory / principleOverall equipment effectiveness (OEE)When and how should overall equipment effectiveness (oee) be applied?Answer the key performance question: “To what extent is our operating equipment effective?”AccessibleOperationalFigures
Organisational behaviourTheory / principleGlasser’s choice theoryHow can glasser’s choice theory support strategic choice or positioning?Use the framework to reflect on dissatisfaction, motivation or a relationship at work, and to identify a small choice within your control. Do not use it to diagnose illness, blame someone for distress or advise them to stop prescribed treatment.AccessibleOperationalFigures
Organisational behaviourTheory / principleSeven habits of highly effective people (Covey)How can seven habits of highly effective people (covey) improve people, teams, or organisational effectiveness?Use the habits as prompts for reflection, planning, listening, collaboration and renewal. They are especially useful when a manager wants a coherent vocabulary for moving from personal responsibility to productive interdependence.AccessibleOperationalFigures
Organisational behaviourTheory / principleExtended Tuckman teamwork theoryHow can extended tuckman teamwork theory support strategic choice or positioning?Review a stable operational team against the model at least monthly, and use shorter intervals when a project team is changing quickly or approaching a transition.AccessibleOperationalFigures
StrategyTheory / principleThe 80/20 principle (Pareto)How can the 80/20 principle (pareto) support strategic choice or positioning?Use the principle when prioritising a business mix. Investigate the segments that create most of the value before spending equal effort on the long tail that contributes only 20 per cent.AccessibleStrategicFigures
Organisational behaviourTheory / principleHarvard principled negotiationHow can harvard principled negotiation support strategic choice or positioning?Use the method when parties have interests to explore, choices to create or an ongoing relationship to protect. It is also useful in distributive negotiations, although it cannot eliminate genuine conflicts over scarce value.AccessibleOperational
Organisational behaviourTheory / principleBilateral brain theoryHow can bilateral brain theory improve people, teams, or organisational effectiveness?Use the valid principle of lateralisation to appreciate that people may process aspects of language, emotion and space differently—but tailor persuasion to observed needs, not a “left brained” or “right brained” label.AccessibleOperational
StrategyTheory / principleGame theory: the prisoner’s dilemmaHow can game theory: the prisoner’s dilemma support strategic choice or positioning?To structure a consequential choice involving strategic rivals or partners.AccessibleStrategic
OperationsTheory / principleTheory of constraintsHow can theory of constraints improve people, teams, or organisational effectiveness?Diagnose the bottleneck limiting a production, service or administrative process.AccessibleStrategic
OperationsTheory / principleThe bullwhip effectWhen and how should the bullwhip effect be applied?Investigate persistent delivery delays, stockouts or unexplained inventory accumulation.AccessibleStrategic
Organisational behaviourTheory / principleMotivation: Theory X and Theory YHow can motivation: theory x and theory y support strategic choice or positioning?To surface beliefs about motivation and control.AccessibleOperational
Organisational behaviourTheory / principleLocus of control (Weiner’s attribution theory)How can locus of control (weiner’s attribution theory) support strategic choice or positioning?Use the framework after success or failure to replace reflexive blame with an evidence based analysis of cause, agency and support.AccessibleStrategic
Organisational behaviourTheory / principleThe Secret/law of attraction (Byrne)How can the secret/law of attraction (byrne) improve people, teams, or organisational effectiveness?Use the practical parts—goal clarity, visualisation and focused attention—when working towards a personally meaningful outcome.AccessibleOperational
OperationsTheory / principleLocke and Latham’s five principlesHow can locke and latham’s five principles support strategic choice or positioning?Use the principles when setting, reviewing or recovering an individual or team goal, especially where a vague target or weak ownership is limiting progress.AccessibleOperational