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Vroom–Yetton–Jago decision model

How can vroom–yetton–jago decision model improve people, teams, or organisational effectiveness?

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Contents

The Vroom–Yetton–Jago model was devised by Victor Vroom (Yale School of Management), Philip Yetton (University of New South Wales) and Arthur Jago (University of Missouri).

The Vroom–Yetton–Jago model helps a leader choose how much participation a particular decision requires. Developed by Victor Vroom, Philip Yetton and later Arthur Jago, it matches decision method to the need for quality, information, acceptance, development and speed rather than assuming one leadership style is always best.

When to use it

Use the model for a consequential decision when you are unsure whether deciding alone, consulting others or sharing the decision will produce the best outcome.

Origins

Victor Vroom and Philip Yetton introduced their normative decision framework in the early nineteen seventies. Arthur Jago later helped refine it. Their contingency approach challenged the idea that participative leadership is universally superior: the appropriate process depends on the decision’s structure, information requirements, need for commitment and time constraints.

What it is

The model distinguishes five decision processes:

Vroom–Yetton–Jago decision model – types of decision

Vroom–Yetton–Jago decision model
Decision typeHow it works
Autocratic decision 1You make the decision alone, using information which is available to you alone.
Autocratic decision 2You obtain information from your team and then make the decision alone, based on that information. You may or may not choose to discuss your decision with those who have provided information at your request.
Consultative decision 1You share the problem with appropriately selected team members individually, gather their ideas and then make the decision alone.
Consultative decision 2You share the problem with your team collectively, gather their collective input, but then make the decision yourself.
Group decisionYou share the problem with your team and you make a decision collectively, based on group consensus.

The two autocratic modes differ in whether the leader already has the required information. The consultative modes seek input individually or collectively while leaving the final decision with the leader. The group mode shares both problem solving and final choice.

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