Search engine rankings (by keyword) and click-through rate
How should search engine rankings (by keyword) and click-through rate be measured and interpreted?
Contents
Helps managers answer: How well are we optimising our internet strategy?
Search visibility, impressions, clicks and click-through rate (CTR) help assess whether people can discover an organisation’s content through a search engine and whether the displayed result appears relevant enough to visit. Rankings are contextual and volatile, so they should be analysed with query intent, page value and downstream outcomes.
When to use it
- Answer the key performance question: “How well are we optimising our internet strategy?”
- Include the KPI in the marketing and sales perspective.
- Diagnose discoverability and result appeal by query, page, country, device and search appearance.
- Evaluate search traffic with engagement, conversion, revenue and customer value.
Origins
Ranking metrics arose with algorithmic web search, while CTR came from advertising and direct-response measurement. Search-engine webmaster tools later combined impressions, clicks, average position and query data. The contemporary measure is not one fixed rank: results vary by location, device, intent, format and personal context.
What it is
Perspective: Marketing and sales perspective.
Key performance question: How well are we optimising our internet strategy?
A keyword ranking is the observed or average position of a page or property for a query under a defined method. Search results now contain many formats, so position “10” is not always equivalent to the last blue link on a first page.
CTR is clicks divided by impressions. Higher position often increases opportunity to click, but title, snippet, brand, intent, result features and the usefulness of competing answers also matter. A high CTR on an irrelevant query can create low-value traffic; a lower CTR can still be valuable for a qualified, high-intent audience.
Use first-party search-performance data where available. In Google Search Console, position is averaged across impressions and may report the topmost result depending on aggregation. Focus on trends in impressions and clicks as well as average position.
How to use it
Measurement
Define the search engine, query set, property or page aggregation, country, device, search type and period. Separate branded from non-branded demand and preserve query privacy thresholds.
Data collection method
Use the search engine’s first-party webmaster platform for impressions, clicks, CTR and average position. Third-party rank trackers can provide competitive context but may not reproduce each user’s results.
Formula
CTR = clicks / impressions.
An older published example reported 42% CTR for a Google result ranked number one and 6.06% for number 10. Treat these as historical observations, not current universal curves; layout and user behaviour have changed.
Frequency
Monitor on an ongoing basis and report at a cadence that distinguishes sustained movement from daily noise. Annotate site changes, algorithm updates and seasonality.
Source of the data
Use search-performance tools, web analytics and conversion systems, with consent and attribution rules aligned.
Cost/effort in collecting the data
First-party ranking and click data can be inexpensive. The larger cost lies in technical quality, useful content, measurement and responsible optimisation. External expertise may help, but no consultant can guarantee ranking.
Target setting/benchmarks
Targets should be query- and intent-specific. Historical market-share snapshots reported that in December 2010 Google held 84.65%, Yahoo 6.69%, Baidu 3.39%, Bing 3.29% and others 1.98% globally. Other historical estimates placed Google at 63.2% in the United States in May 2009 and Baidu at 61.6% in China in July 2009.
These figures are not current benchmarks. Choose platforms from current audience evidence and set targets for qualified impressions, clicks and outcomes rather than a generic “top position.”
Example
An older www.SEbook.com illustration assumes a query appears among up to 15 popular terms and receives 100 searches per day. A number-one ranking at 40% CTR would yield 40 visits daily (100 × 40% = 40), or 1,200 monthly.
Converting the 1,200 visits at an assumed 2–4% rate gives 24 to 48 orders. Those 1,200 visits are represented as: 1,200 × 2–4% = 24 to 48. With a $50 average order, this produces $1,200 to $2,400 monthly or $14,400 to $28,800 annually.
The arithmetic is illustrative, not a forecast. Search volume, position, CTR, conversion, order value and attribution all vary. Replace every assumption with observed ranges and test whether the traffic creates incremental profit.
Top practical tip
Review query–page pairs with high impressions and weak CTR, then inspect intent and the actual result before rewriting titles or content. Optimise for a useful, accurate answer and measure the downstream outcome.
Top pitfall
Do not chase the top 10 through search-engine-first content, misleading snippets or automated rank checks that ignore context. Ranking can rise while trust, conversion or long-term visibility deteriorates.
Further reading
http://seotrainingproducts.com/blog-life/google-website-ranking
Stephen Woessner, The Small Business Owner’s Handbook to Search Engine Optimization: Increase Your Google Rankings, Double Your Site Traffic... in Just 15 Steps, Atlantic, 2009.
Net Marketshare: http://marketshare.hitslink.com/search-engine-market-share.aspx?qprid=4
For free applications for search engine rankings see www.gtms-inc.com/tip_websitemetricsguide.htm
For search engine optimisation consultants see www.seoconsultants.com/