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Stakeholder Impact and Issue Tracking Prioritization
How can stakeholder impact and issue tracking prioritization improve people, teams, or organisational effectiveness?
Contents
A program-management pattern for recording stakeholder-related impacts and issues, assigning priority and driving each matter to closure.
A program involving many stakeholders will generate concerns, impacts and issues that require ownership and follow-through. The Standard for Program Management—Third Edition (2013) recommends an impact-and-issue tracking and prioritization tool so the program team can make urgency visible and manage each item through closure.
When to use it
- Establish a repeatable method for understanding and communicating stakeholder impacts and issues.
- Give program teams one structure for prioritization, decisions and escalation.
- Convert the pattern into a working register suited to the program.
Context
The artifact supports practical program management. Tailor it to the organization’s governance, stakeholder landscape, decision rights and delivery lifecycle rather than treating the pattern as a finished register.
What it is
Stakeholder Impact and Issue Tracking Prioritization. Across a program, stakeholder impacts and unresolved issues must be recorded, assessed, prioritized, assigned and monitored to closure. The Standard for Program Management—Third Edition (2013) supports the use of a dedicated tracking mechanism. Adapt the Program Issue Register and the related stakeholder-prioritization guidance to create the operational tool.
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