Supplier Performance Review
How can supplier performance review improve people, teams, or organisational effectiveness?
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Start with a clear working structure.
Use this agenda near the end of a programme contract to conduct a balanced, evidence-based review with the supplier. The conversation should explain what happened, why it happened and what both parties can improve. It should also support the organisation's qualified-supplier decision and preserve useful lessons for future contracts.
Record the date of the performance review. Record the start time and time zone. Complete the remaining items so this section is ready for review and use.
Summarise the need, scope, deliverables, programme impact and reason for closure. Assess each requirement and deliverable against measures and dates and capture impacts and lessons. Complete the remaining items so this section is ready for review and use.
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