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Program Communications Management Plan

How can program communications management plan support strategic choice or positioning?

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What this template contains.

Purpose. Use this plan to determine which stakeholders need which programme information, at what level of detail, when, through which method and from which accountable sender. It operationalises the communications strategy and stakeholder engagement plan across cultural, organisational and expertise boundaries. Application. Develop the plan early and refine it across the lifecycle. The approved stakeholder engagement plan may be attached, and the stakeholder register should be reviewed whenever communication needs

Program Communications Management Plan29 fields
Document control
Program nameProgram managerProgram sponsor
A. Purpose
Purpose
B. Stakeholder communications requirements
Stakeholder communications requirements
C. Information to be communicated
Information to be communicated
D. Program team member responsibilities
Program team member responsibilities
E. People to receive the information
People to receive the information

Use context

Purpose, application, discipline.

Purpose

Use this plan to determine which stakeholders need which programme information, at what level of detail, when, through which method and from which accountable sender. It operationalises the communications strategy and stakeholder engagement plan across cultural, organisational and expertise boundaries.

Application

Develop the plan early and refine it across the lifecycle. The approved stakeholder engagement plan may be attached, and the stakeholder register should be reviewed whenever communication needs reveal a gap. If the plan creates new reports, meetings, systems or other deliverables, update the programme work breakdown structure, schedule and budget through change control.

Completion discipline

Complete the document from current evidence, name its owner and approving authority, and link the plans, registers or decisions that support it. Retain approved versions and review the document whenever a material assumption, dependency, requirement or governance decision changes.

Field summary

Structured sections without protected files.

8 fields

Document control

Program name, Program manager, Program sponsor, Actual start date

1 fields

A. Purpose

Purpose

1 fields

B. Stakeholder communications requirements

Stakeholder communications requirements

1 fields

C. Information to be communicated

Information to be communicated

1 fields

D. Program team member responsibilities

Program team member responsibilities

1 fields

E. People to receive the information

People to receive the information

1 fields

F. Methods or technologies

Methods or technologies to convey the information

1 fields

G. Frequency

Frequency of information to be provided

1 fields

H. Escalation

Escalation process for communications issues

1 fields

I. Plan updates

Methods to update the program communications management plan

1 fields

J. Glossary

Glossary of common terminology

1 fields

K. Meeting and email guidelines

Guidelines for meetings and email

Protected resources

Included resource formats.

Working sheetImplementation contextField schema
Working sheet - CSV

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