keymodels
Hard-feedback conversation planner
How can a manager deliver difficult feedback with clarity, evidence, inquiry, and care?
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Start with a clear working structure.
The hard-feedback conversation planner turns a recurring piece of work into a record that another person can understand and continue. The working view makes purpose, observed behavior, and impact visible so discussion can move from general opinion to a specific action or decision.
State the outcome this artifact must enable, who benefits, and the decision or action it should improve. Translate the principle into observable behaviour, a real operating example, a boundary, and a correction mechanism. Complete the remaining items so this section is ready for review and use.
Complete expectation with the specific fact, choice, evidence, owner, and review implication required by the hard-feedback conversation planner. Complete inquiry with the specific fact, choice, evidence, owner, and review implication required by the hard-feedback conversation planner. Complete the remaining items so this section is ready for review and use.
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